T-Mobile High-Speed Internet Gateway User Guide [Issue 4.0]
Page 39
Need help? Visit http://isp.t-mobile.com/support
or call T-Mobile customer service at 1-844-275-9310
Forget your password?
If you configure a custom network password and then forget it, use the
T-Mobile Home Internet mobile app and reset the password to default.
1. In the T-Mobile app, select the More tab.
2. Tap Change your LTE Wi-Fi Gateway administrator password.
3. Tap Forgot your LTE Wi-Fi Gateway administrator password?
4. You are prompted to reset the gateway using the Reset port on
the back of the device.
Refer to the section Resetting the T-Mobile High-Speed Internet
Gateway.
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