T-Mobile 5G21-12W-A - Page 43

T-Mobile High-Speed Internet Gateway User Guide [Issue 4.0]
Page 43
Need help? Visit http://isp.t-mobile.com/support
or call T-Mobile customer service at 1-844-275-9310
Alert
Severity
Action
ModemChip
Down
Warning
Reset or power cycle the
device.
Application
ProcessExit
Warning
Reset or power cycle the
device.
Application
HeartBeat
Failure
Warning
Do nothing. Recovered by
the device automatically.
CPUOverload
Warning
Reset or power cycle the
device.
MemoryOverload
Warning
Reset or power cycle the
device.
StorageOver
load
Warning
Reset, power cycle or
factory reset the device.
HighCPU
Temperature
Warning
Reset or power cycle the
device.
LowCPU
Temperature
Warning
Reset or power cycle the
device.
ModemCPU
Overload
Warning
Reset or power cycle the
device.
ModemMemory
Overload
Warning
Reset or power cycle the
device.
ModemStorage
Overload
Warning
Reset, power cycle, or
factory reset the device.
ModemHighCPU
Temperature
Warning
Reset or power cycle the
device.
SIPServer
Registration
Failure
Warning
Contact the operator to
resolve registration for voice
call.