Troubleshooting  87
Checking the version of your radio
Your radio provider may ask you for the hardware 
and
 firmware version of your radio, for 
troubleshooting
 purposes.
Using the Main menu
1 Press Menu and select Radio info > Version info.
2 Scroll to the version information you want to view 
and press 
Select.
Using the PTT key
■ Hold down the PTT key and turn on the radio.
The firmware and hardware versions, and your 
radio’s frequency band may be briefly displayed.
Removing the microphone
Note: For information on installing or removing your 
radio from a vehicle, refer to the TM9100 Installation 
Guide.
1 Using your thumb or forefinger, lift up one of the 
corners of the microphone grommet and firmly (but 
gently) pull that corner until the seal comes away 
from the cavity.
Caution: Remove the grommet carefully as it serves 
two important functions. Firstly, it prevents damage to 
the microphone socket due to movement of the micro
-
phone cord, and secondly, it ensures that the control 
head is sealed against water, dust, and other environ
-
mental hazards.
2 Repeat to expose another corner.
3 Pull the exposed corners back and slide the grommet 
up the cable to reveal the microphone plug.
4 Remove the plug from the microphone socket.
microphone 
grommet