Troubleshooting
38│Page
 
 
 
‐WATERHEATER‐ 
PROBLEM SOLUTIONS
Unitdoesnotignitewhenwater
goesthroughtheunit.
•  Istheflowrateover0.75GPM?(p.33)
•  Checkforthefilteroncoldwaterinlet.(p.36)
•  Checkforreverseconnecti onandcross connection.
•  Ifyouusetheremotecontroller,isthepowerbutton
turnedon?
•  Checkiftheinlettemperatureistoo
high.
Thefanmotorisstillspinning
afteroperationhasstopped.
•  Thisisnormal.Afteroperationhasstopped,thefanmotor
keepsrunningfrom15to70secondsinordertore‐ignite
quickly,aswellaspurgealltheexhaustgasoutoftheflue.
Unitsoundsabnormalwhilein
operation
•  Contactthemanufacturerat1‐888‐882‐5244.
‐TM‐RE30/TK‐RE02(OPTIONAL)‐
 
Remotecontrollerdoesnot
displayanythingwhenthe
powerbuttonisturnedon.
•  Makesuretheunitissuppliedwithpower.
•  Ma kesuretheconnec tion totheunitiscorr ect.(p. 22) 
‐OnlyTM‐RE30‐
IfthegreenLEDlightsup,theremotecontrollerhasbeen
turnedON.
Whentheunithasnotoperatedforfiveminutes
ormore,thedisplayturnsofftoconserveenergy. 
AnERRORcodeisdisplayed.
•  Pleaseseep.39‐41.
‐EASY‐LINKSYSTEM‐
(OnlyT‐D2‐IN/OSmodels)
Howaretheunitnumbers
assigned?
•  ForanEasy‐Linksystem,theParentunitisalwayslabeled
#1andallothersubsequentChildunitsarenumbered
randomly.
•  TocheckwhichnumbersareassignedtowhichChildunits,
pushthebuttononthecomputerboardofany
Childunit
asshownbelow.Theunitnumberwillbedisplayedonthe
7‐SegLED.(Refertop.24to27)
7‐SegLED
Buttontocheck
unitnumbers
WhenON,green
LEDislit.