TROUBLESHOOTING GUIDE
8-3
Model C722
Troubleshooting Guide
8
12.The driveshaft is stuck
in the drive coupling.
a. Mix and lubricant collected in drive
coupling.
a. Brush-clean the rear shell bearing
area regularly.
6-12
b. Rounded corners of driveshaft, drive
coupling, or both.
b. Call a service technician. - - -
c. Gearbox is out of alignment. c. Call a service technician. - - -
13.The freezing cylinder
walls are scored.
a. Missing or worn front bearing. a. Install or replace the front bearing. 6-3
b. Scraper blades are damaged. b. Replace scraper blades. 6-2
c. Machine was placed in Auto before
all sanitizing solution was removed
from freezing cylinder.
c. Place machine in Auto only after
priming is complete and all sanitizing
solution is removed.
6-9
d. Broken freezer door baffle rod. d. Replace freezer door. - - -
e. Broken beater pins. e. Replace beater assembly. 6-1
f. Beater assembly is bent. f. Replace beater assembly. - - -
g. Gearbox is out of alignment. g. Call a service technician. - - -
14.The product makes a
popping sound when
drawn.
a. Draw rate is set too fast. a. Adjust draw rate: 5 oz. to 7-1/2 oz.
(142 g to 213 g) of product by weight
in 10 seconds.
6-5
b. Pump assembled incorrectly. b. Assemble and lubricate according to
instructions in this manual.
6-6
c. Freezing cylinder not primed
correctly.
c. Drain the freezing cylinder and
reprime the machine.
6-9
Problem Probable Cause Remedy
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