9 Troubleshooting guide
Fault Possible cause Solution
Remote control does not
work.
Wrong remote control code
used.
Apply correct remote
control code.
Batteries are spent. Replace batteries.
Various channels not
shown in channel list.
Wrong channel list
selected.
Select another channel list.
Programmes such as
DSF and Tele 5 have
interference at certain
times.
Interference from cordless
DECT telephones.
Increase distance between
base station and receiver.
Sound OK, no TV picture. Radio mode called up and
radio background image is
switched off.
Check setting.
Scart plug not connected
correctly.
Connect Scart plug
properly.
Picture not fully visible or
distorted.
Picture format not correctly
set.
Check picture format.
Wrong picture display /
zoom selected.
Check picture display /
zoom in menu.
Check zoom setting.
No picture, no sound,
display not on.
No power. Check power supply and
plug.
No picture via HDMI. HDMI resolution used is not
supported by TV.
Modify HDMI resolution
for the correct device or
connect via Scart lead.
No sound via HDMI, picture
OK.
Wrong HDMI sound format
selected.
Check HDMI sound format.
No sound or wrong audio
playing.
Dolby Digital active or
wrong audio language
selected.
Check setting in menu.
Check Dolby Digital /
language selection.
40
To Next Page
Loading...
Need help?
General
Weight and Dimensions
