How to fix a Tecnoware ERA PLUS 600 UPS that does not turn on?
If your Tecnoware UPS doesn't turn on, first, ensure the ON/OFF button is fully pressed. If it still fails to power up, the batteries might be flat. Recharge them for at least 4 hours. If neither of these steps works, the electronic board may have failed.
Why is my Tecnoware ERA PLUS 600 UPS always on battery mode?
If your Tecnoware UPS is always functioning on battery mode, check that the input mains power cable is correctly connected and that there is electrical power. Also, inspect the input mains fuse; if it's burnt, replace it with one of the same type. The UPS may be running on battery due to black-out conditions, surge, over-voltage, or low-voltage; in this case, wait until the AC input line returns to normal. If none of these are the cause, the electronic board may have failed.
What to do if Tecnoware ERA PLUS 600 UPS battery life is too short?
If the battery autonomy of your Tecnoware UPS is too short, the battery may not be fully charged. Recharge it for at least 6 hours. If the problem persists, the electronic board may have failed.
How to clear the OVERLOAD alarm on a Tecnoware UPS?
If your Tecnoware UPS is showing an “OVERLOAD” alarm, it means the UPS is overloaded. Disconnect some of the connected devices to reduce the load and clear the alarm.
Why my Tecnoware ERA PLUS 600 UPS does not communicate with the computer?
If your Tecnoware UPS is not communicating with the computer, first, check that the USB (or RS232) cable is correctly connected between the UPS and the computer. If the connections are fine, ensure that the UPS management software is correctly installed for your computer’s operating system.
The TECNOWARE ERA PLUS is a Line Interactive Uninterruptible Power Supply (UPS) designed to protect electronic devices, particularly computers, from various AC line irregularities such as black-outs, under-voltages, over-voltages, and micro-interruptions. These power disturbances can often lead to damage to both hardware and software. The UPS ensures continuous power supply to connected equipment and provides output voltage regulation and filtering of electrical disturbances.
The primary function of the ERA PLUS UPS is to provide a stable and uninterrupted power supply. In normal operating conditions, when the AC mains power is available and within specified limits, the UPS operates in "Normal Mode." During this mode, it performs output voltage regulation using its Automatic Voltage Regulation (AVR) feature, filters out common electrical disturbances like transients, spikes, and interferences, and optimally recharges its internal batteries. This ensures that all devices connected to the UPS outlets receive clean and stable power.
In the event of an AC line anomaly, such as a black-out, over-voltage, or low-voltage condition, the UPS automatically switches to "Battery Mode." In this mode, it draws power from its internal battery and converts it through its Inverter block to supply the required output power to the connected equipment. This seamless transition ensures that critical loads remain powered without interruption. The UPS is also capable of starting up even if the electrical network is unavailable, providing immediate power when needed.
A key safety feature is the overload protection, which is active in both normal and battery modes. If the output load exceeds the nominal value, the UPS will alert the user with a continuous acoustic alarm, indicating an "Overload condition." The UPS can tolerate an overload between 110% and 130% for approximately 30 seconds before automatically shutting down. If the overload exceeds 130%, the UPS will shut down immediately. Once the load returns to within the acceptable range, the UPS automatically switches back to "Normal Mode." In a "Fault condition," the UPS emits a continuous acoustic alarm and ceases to supply output power, switching off all connected devices.
The ERA PLUS is equipped with a USB Communication Interface (available on ERA Plus 1.100 and ERA Plus 1.500 models). This interface allows the UPS to communicate with a computer, notifying it of power failures or low battery conditions. This functionality enables automatic data saving during extended black-outs, supporting various operating systems like Windows, Mac OS X, and Linux. The USB signals are isolated from the internal dangerous voltages through photo-couplers for safety. Users can download the TecnoManager UPS management software from the TECNOWARE website to utilize this communication feature.
The ERA PLUS UPS is designed for ease of use and reliability, with all functions controlled by a microprocessor.
Installation and First Start-Up:
Operating Modes and Indicators:
Front Panel: The front panel provides visual and audible feedback on the UPS's operating status and alarm conditions.
Rear Side: The rear side of the UPS features:
Proper maintenance ensures the longevity and reliable operation of the ERA PLUS UPS.
Site Selection: The UPS should be installed indoors in a protected, clean, and moisture-free environment, away from direct sunlight, liquids, flammable gases, or corrosive substances. Adequate ventilation is crucial; at least 20 cm of unobstructed space should be left around the UPS to dissipate heat. Ventilation slots should not be obstructed, and no objects or liquids should be inserted into them. The UPS should be placed on a properly tiled, flat floor.
Cleaning: Before any cleaning operation, ensure the AC input voltage is removed, and the UPS is turned OFF. The unit should be cleaned only with a cloth dampened with water. If the UPS operates in a dusty or dirty environment, the ventilation holes should be cleared of debris. Before restarting, ensure the UPS is completely dry. If any liquid enters the UPS, do not start it and contact Technical Service immediately.
Battery Maintenance:
Battery Replacement: Battery replacement must be performed exclusively by qualified and authorized technical personnel.
Safety Precautions for Battery Replacement:
Operator Safety: If the UPS no longer performs according to its original characteristics or shows visible damage or irregular operation, it must be made non-operative, and any unauthorized use must be avoided. In such cases, qualified technical personnel should be consulted. Internal parts of the UPS are at high voltage and are dangerous; only authorized personnel should perform repairs or maintenance. TECNOWARE disclaims responsibility if these warnings are disregarded.
General| Power Rating | 600 VA / 360 W |
|---|---|
| Topology | Line Interactive |
| Input Voltage | 220/230/240 VAC |
| Output Voltage | 220/230/240 VAC |
| Output Frequency | 50/60 Hz ±1% |
| Output Waveform | Simulated Sine Wave |
| Battery Capacity | 7 Ah |
| Outlets | 4 x IEC 320 C13 |
| Communication | USB |
| Operating Temperature | 0-40°C |
| Input Frequency | 50/60 Hz |
| Battery Type | Sealed Lead Acid |
| Recharge Time | 6-8 hours |
| Typical Backup Time | 10-20 minutes (depending on load) |
| Protection | Overload, short circuit, Discharge, Overcharge |
| Transfer Time | 2-6ms |
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