Troubleshooting
ISSUE
POSSIBLE CAUSE / SOLUTION
Unable to power
on the device.
Battery has no power or is installed incorrectly.
● Replace or charge the battery.
● Reinstall the battery.
Radio auto turns off
while listening.
Battery has no power or the sleep timer is activated.
● Replace or charge the battery.
● Deactivate the sleep timer and turn the radio back on.
ATS and ETM skip
stations, or some
stored stations have
only noise.
The radio signal is too weak, there is strong interference,
or MW (AM) tuning steps are not set accurately.
● Search and store stations manually.
● Adjust the length and direction of the antenna or
change to a different location and try again.
● The MW tuning steps may have been set incorrectly.
Please review page 7 and then try again.
Poor MW reception
while using in North
or South America.
MW (AM) stations are spaced at 10 kHz in the Americas,
the device may be set to 9 kHz tuning steps.
● Turn off the device, then press and hold the [ 3 ]
button to change the MW tuning step to 10 kHz.
Unable to enter the
ETM memory.
The radio is in SSB or SYNC mode.
● First exit the mode by pressing the [ SSB ] or [ SYNC ]
button, and then enter the ETM memory.
When the alarm goes
off the radio broadcast
is only noise.
Alarm preset radio frequency was not properly set,
or there are no broadcasts at that time.
● Assure that receiving a broadcast is possible at the
alarm time and the location where the device is
placed.
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