Appendix A Technical Information
A.1 Troubleshooting
The following table can help you solve problems when installing the device. If you cannot solve the problem, contact
your dealer for more information.
Symptom Solution
None of the LEDs lights up on
the router.
Check the power supply to the router (power source, ON/OFF switch, main power
outlet).
You have forgotten the router's
access password.
Ignore the configuration through the RST button (as explained in the relevant sec-
tion).
The LAN Switch LED never
lights up in green.
Check the Ethernet cable and the connection to the network.
Check the appropriate license is available for use.
The Eth WAN LED never lights
up in green.
Check the Ethernet cable and the connection to the network.
The Wi-Fi LED never lights up in
green.
Check the router configuration and that of the remote station(s).
Check the appropriate license is available for use.
The USB LED never lights up in
green.
Check that the device inserted in the USB connector is supported by the router.
Please check the Teldat website http://www.teldat.com for a list of supported 3G
USB modems.
Check the appropriate license is available for use.
A.2 Updating the software
The Teldat iM8 router can be updated to new versions. Please contact your distributor for further details on new re-
leases.
There are several ways to update a Teldat router. For further information, please see manual: “Teldat Dm748-I Soft-
ware Updating”.
The software required to update Teldat routers is supplied in a format known as distribution. This consists of a
single file containing all the files needed to update your device, as well as in-depth information on the contents of the
files.
A.3 Connecting to the device
A.3.1 Connecting using the local console (Aux connector)
The Teldat iM8 router has a RJ45 female connector on the front panel, known as “Aux .”, which provides access to
the device's local console.
Teldat S.A.
Technical Information
Teldat Router iM8 29
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