Telekom T Tablet - Page 59

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My tablet turns off by itself
• If your tablet turns off by itself, make sure that the Power key is not accidentally pressed.
• Check the battery charge level.
• If it still doesn’t work, Factory reset the tablet via the Reset options in the tablet’sSettings. Make sure you have
backed up your data.
My tablet can’t charge properly
• Make sure that you are using the proper charger that comes with the tablet.
• Make sure that your battery is not completely discharged; if the battery power has been discharged for along
time, it may take around 10 minutes to display the battery charging indicator on the screen.
• Make sure that charging is carried out under normal conditions (0°C (32°F) to 45°C (113°F)).
Ican’t add acontact
• Make sure that your SIM card contact list are not full; delete some files or save the files to the tablet.
Ican’t send and receive MMS
• Check your tablet storage as it might be full.
• Contact customer care to check service availability and MMS parameters.
• Verify the server center number or your MMS profile with customer care.
• The server center may be swamped. Try again later.
• Start anew Messaging string. Your messaging string may have reached its limit.
SIM card PIN locked
• Contact customer care to obtain the PUK (Personal Unblocking Key) code.
Ican’t connect my tablet to my computer
• Install Smart Suite.
• Check that your USB driver is installed properly.
• Open the Notification panel to check if the Smart Suite Agent has been activated.
• Check that you have marked the USB debugging checkbox.
• Check that your computer meets the requirements for Smart Suite installation.
• Make sure that you’re using the right cable from the box.
Ican’t download new files
• Make sure that there is enough tablet storage space for your download.
• Select the microSD card as the location to store downloaded files.
• Check your subscription status.