Telekom T Tablet - Troubleshooting

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10 Troubleshooting ........................................................................
Review some of these common issues and their solutions.
Ican’t find my contacts
• Make sure that your SIM card is not broken.
• Make sure that your SIM card is inserted properly.
• Import all contacts stored in SIM card to tablet.
Ican’t use the features described in the manual
• Check to make sure that your subscription includes this service.
• Make sure that this feature doesn’t require any additional accessory.
My tablet can’t connect to anetwork or “No service” is displayed
• Try connecting to the network by moving to another physical location.
• Verify the network coverage in your current area.
• Check that your SIM card is valid.
• Make sure your tablet’ssetting is not in airplane mode.
• If you are away from your T-Mobile network, you may need to enable roaming in the tablet’ssettings to connect
to another network. Roaming charges may apply.
My tablet can’t connect to the internet
• Make sure that Cellular Data internet service is available in your wireless service plan.
• Check your tablet’ssettings. Make sure Cellular Data is enabled or Wi-Fi connected.
• Make sure that you are in aplace with network coverage for cellular data or Wi-Fi internet connection.
• Try connecting at alater time or from another location.
Invalid SIM card
• Make sure that the SIM card has been correctly inserted (see “Inserting Nano SIM card”).
• Make sure that the chip on your SIM card is not damaged.
• Make sure that the service of your SIM card matches the network you’re on.
My tablet can’t be switched on
• If the tablet can’t be switched on, charge for at least 10 minutes to ensure the minimum battery power needed.
Then switch it on again.
My tablet has not responded for several minutes
• If your tablet doesn’t respond, turn off your tablet by pressing and holding the Power key until it turns off and
then restart it again.