Telstra 13350 - Page 76

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If toll saver is activated, the number of rings changes to two when you
have new messages stored.
If the memory is full or the machine is off, the machine will answer after
10 rings.
In some cases, the answering machine is affected by the ringing system
used by your telephone service provider.
If you subscribe to voicemail service, change the number of rings so
that your answering machine answers before your voicemail answers.
To determine how many rings activate your voicemail, contact your
telephone service provider.
If there is a fax machine connected to the same telephone line, try
disconnecting the fax machine. If that solves the problem, consult your
fax machine documentation for information on compatibility with
answering machine.
The telephone does not respond to remote commands.
Make sure you enter your remote access code correctly.
Make sure you are calling from a touch-tone phone. When you dial a
number, you should hear tones. If you hear clicks, the phone is not a
touch-tone telephone and cannot activate the answering machine.
The answering machine may not detect the remote access code while
your announcement is playing. Try waiting until the announcement is over
before entering the code.
There may be interference on the phone line you are using. Press dialing
keys rmly.
The answering machine does not record messages.
Make sure that the answering machine is on. ANS ON should show on the
cordless handset and ANS light on the telephone base should be on.
Make sure the memory of the answering machine is not full.
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