28xx CIP-D User Guide 77
TROUBLESHOOTING
This chapter gives solutions to problems you
may encounter while operating the Arcata
28xx CIP-D. Contact your system administrator
for problems not referred to here.
PROBLEM/SOLUTION
Blank screen
- Check the AC adapter. Verify that
the adapter is not damaged and
that it is securely plugged into a
working electrical outlet.
- Verify that the ethernet cable is
securely attached to the Arcata
28xx CIP-D.
No dial tone
- Check the AC adapter. Verify that
the adapter is not damaged and
that it is securely plugged into a
working outlet.
- Verify that the ethernet cable is
securely attached to the Arcata 28xx
CIP-D.
- Unplug AC adapter and plug it back
in to reset the Arcata 28xx CIP-D.
- Check with the administrator/service
provider to make sure the Arcata
28xx
CIP-D is provisioned correctly.
Arcata 28xx CIP-D does not ring
- Check the ringer volume.
- Verify that the ethernet cable is
securely attached to the Arcata 28xx
CIP-D.
- Check with the administrator/service
provider to make sure the Arcata
28xx CIP-D is provisioned correctly.
Handset does not work
- Check the handset volume. See
VOLUME section on page 75.