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Press and hold the WiFi button for 5 seconds until the WiFi LED starts blinking
approximately once per second.
Managed Networks
The SmartCom 4G communicator has been designed to work with minimal setup or
help from IT professionals, however on high security or managed networks
typically seen in larger commercial properties, it may be necessary to open some
outbound ports to ensure the SmartCom 4G operates correctly.
Remember the SmartCom 4G does not require any inbound ports to be opened on
the network, this ensures the network remains as secure as possible. We
recommend following the below steps for correct operation of your SmartCom 4G
communicator.
Where you suspect a network may be restricted, we suggest sending the below
port list to the IT administrator prior to attending site. Or if it’s easier you can ask
the IT administrator to perform a wildcard setup opening all outbound traffic to
*.texe.com and *.pool.ntp.org.
The Texecom Cloud service uses two connections from the SmartCom to the Cloud.
Connection 1: - Outgoing connection over https to the cloud server. This is used
for all event posts and notifications from the system to the Texecom Cloud or
Texecom Connect app.
Connection 2: - Outgoing connection to MQTT broker service that enables the
Texecom Connect app or the cloud service to connect and query the Premier Elite
system without opening a port to the device. This is also protected using a secure
TLS1.2 service.
The cloud uses connections to an NTP server to enable synchronisation and to the
Google DNS service.
SmartCom Port List
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