ThinkPad E550 - General Checkout Guide; Lenovo Solution Center Program; Quick Test Programs

Thefollowingarenotcoveredunderwarranty:
•LCDpanelcrackedfromtheapplicationofexcessiveforceorfrombeingdropped
•Scratched(cosmetic)parts
•Distortion,deformation,ordiscolorationofthecosmeticparts
•Plasticparts,latches,pins,orconnectorsthathavebeencrackedorbrokenbyexcessiveforce
•Damagecausedbyliquidspilledintothesystem
•DamagecausedbytheimproperinsertionofaPCCardortheinstallationofanincompatiblecard
•Improperdiscinsertionoruseofanopticaldrive
•Diskettedrivedamagecausedbypressureonthediskettedrivecover,foreignmaterialinthedrive,
ortheinsertionofadiskettewithmultiplelabels
•Damagedorbentdisketteejectbutton
•Fusesblownbyattachmentofanonsupporteddevice
•Forgottencomputerpassword(makingthecomputerunusable)
•Stickykeyscausedbyspillingaliquidontothekeyboard
•Useofanincorrectacpoweradapteronlaptopproducts
Thefollowingsymptomsmightindicatedamagecausedbynonwarrantedactivities:
•Missingpartsmightbeasymptomofunauthorizedserviceormodification.
•Checkforobviousdamagetoaharddiskdrive.Ifthespindleofaharddiskdrivebecomesnoisy,thehard
diskdrivemighthavebeendroppedorsubjecttoexcessiveforce.
Checkoutguide
UsethefollowingproceduresasaguideinidentifyingandcorrectingproblemswiththeThinkPadnotebook
computer.
Note:ThediagnostictestsareintendedtotestonlyThinkPadproducts.Theuseofnon-ThinkPadproducts,
prototypecards,ormodifiedoptionscanleadtofalseindicationsoferrorsandinvalidsystemresponses.
1.Identifythefailingsymptomsinasmuchdetailaspossible.
2.Verifythesymptoms.Trytore-createthefailurebyrunningthediagnostictestorbyrepeatingthe
operation.
LenovoSolutionCenter
TheLenovoSolutionCenterprogramenablesyoutotroubleshootandresolvecomputerproblems.It
combinesdiagnostictests,systeminformationcollection,securitystatus,andsupportinformation,along
withhintsandtipsformaximumsystemperformance.
TheLenovoSolutionCenterprogramisavailablefordownloadathttp://www.lenovo.com/diags.
ToruntheLenovoSolutionCenterprogram,gotoControlPanelandclickSystemandSecurity➙Lenovo-
SystemHealthandDiagnostics,andthenfollowtheinstructionsonthescreen.
FormoreinformationabouttheLenovoSolutionCenterprogram,refertothehelpinformationsystem
oftheprogram.
Quicktestprograms
Runthefollowingquicktestprogramstotroubleshootandresolvecomputerproblems,especiallywhenthe
computerdoesnothavetheLenovoSolutionCenterprograminstalled.
•LenovoHardDriveQuickTest
•LenovoMemoryQuickTest
•LenovoWirelessQuickTest
30HardwareMaintenanceManual