ThinkPad E550 - Power-On Password; Hard Disk Password; Supervisor Password; How to Remove the Power-On Password

Power-onpassword
Apower-onpasswordprotectsthesystemfrombeingturnedonbyanunauthorizedperson.Thepassword
mustbeenteredbeforetheoperatingsystemcanbestarted.Forinstructionsonhowtoremovethe
power-onpassword,see“Howtoremovethepower-onpassword”onpage41
.
Harddiskpassword
Therearetwoharddiskpasswords:
•Userharddiskpassword-fortheuser
•Masterharddiskpassword-forthesystemadministrator,whocanuseittogetaccesstotheharddisk
eveniftheuserhaschangedtheuserharddiskpassword.
Note:Therearetwomodesfortheharddiskpassword:UseronlyandMaster+User.TheMaster+User
moderequirestwoharddiskpasswords;thesystemadministratorentersbothinthesameoperation.The
systemadministratorthenprovidestheuserharddiskpasswordtothesystemuser.
Attention:Iftheuserharddiskpasswordhasbeenforgotten,checkwhetheramasterharddiskpassword
hasbeenset.Ifamasterharddiskpasswordhasbeenset,itcanbeusedtoaccesstheharddiskdrive.If
nomasterharddiskpasswordisavailable,neitherLenovonorLenovoauthorizedservicetechniciansprovide
anyservicestoreseteithertheuserharddiskpasswordorthemasterharddiskpassword,ortorecoverdata
fromtheharddiskdrive.Theharddiskdrivecanbereplacedforascheduledfee.
Forinstructionsonhowtoremovetheharddiskpassword,see“Howtoremovetheharddiskpassword”
onpage42
.
Supervisorpassword
AsupervisorpasswordprotectsthesysteminformationstoredintheThinkPadSetupprogram.Theuser
mustenterthesupervisorpasswordinordertogetaccesstotheThinkPadSetupprogramandchangethe
systemconfiguration.
Attention:Ifthesupervisorpasswordhasbeenforgottenandcannotbemadeavailabletotheservice
technician,thereisnoserviceproceduretoresetthepassword.Thesystemboardmustbereplacedfor
ascheduledfee.
Howtoremovethepower-onpassword
Toremovethepower-onpassword,dooneofthefollowing:
Ifnosupervisorpasswordhasbeenset,dothefollowingtoremovethepower-onpassword:
1.Turnoffthecomputer.
2.Removethebatterypack.Forinstructionsonhowtoremovethebatterypack,see“1020Battery
pack”onpage66.
3.Removethecoin-cellbattery.Forinstructionsonhowtoremovethecoin-cellbattery,see“1090
Coin-cellbattery”onpage73.
4.TurnonthecomputerandwaituntilthePOSTends.AfterthePOSTends,thepasswordpromptwillnot
bedisplayed.Thepower-onpasswordhasbeenremoved.
5.Reinstallthecoin-cellbatteryandthebatterypack.
Ifasupervisorpasswordhasbeensetandisknowntotheservicetechnician,dothefollowingtoremove
thepower-onpassword:
1.Turnonthecomputer.
2.WhentheThinkPadlogoisdisplayed,immediatelypressF1.
Chapter4.Relatedserviceinformation41