ThinkPad E550 - Chapter 4. Related Service Information; Restoring Factory Contents with Recovery Discs

Chapter4.Relatedserviceinformation
Thischapterpresentsfollowinginformation:
•“RestoringthefactorycontentsbyusingtheRecoveryDiscSet”onpage37
•“RecoveryoverviewfortheWindows8.1operatingsystem”onpage38
•“Passwords”onpage40
•“Powermanagement”onpage42
•“Symptom-to-FRUindex”onpage43
ServiceWebsite:
Whenthelatestmaintenancedisketteandthesystemprogramservicediskettebecomeavailable,theywill
bepostedon:
http://www.lenovo.com/support
RestoringthefactorycontentsbyusingtheRecoveryDiscSet
Whenthemainstoragedriveisreplacedbecauseofafailure,noproductrecoveryprogramisonthenew
drive.Inthiscase,thecustomermustusetheRecoveryDiscSettorecoverthecomputer.Orderthe
RecoveryDiscSetandthedriveatthesametimesothatthecustomercanrestorethecomputertothe
factorydefaultsettingsbyusingtheRecoveryDiscSetafterthenewdriveisinstalled.Forinformationabout
whichdiscstoorder,goto:
http://www.lenovo.com/serviceparts-lookup
Dependingonthemodel,thenumberofrecoverydiscsincludedintheRecoveryDiscSetdiffers.Torestore
thefactorycontentsbyusingtheproductRecoveryDiscSet,dothefollowing:
Notes:
•Duringtherecoveryprocess,alldataonthedrivewillbedeleted.Ifpossible,copyanyimportantdata
orpersonalfilesthatyouwanttokeepontoremovablemediaoranetworkdrivebeforeyoustartthe
recoveryprocess..
•Therecoveryprocesstakesonetotwohourstocomplete.Thelengthoftimedependsonthemethodyou
use.IfyouuseproductRecoveryDiscSet,therecoveryprocesstakesabouttwohours.
1.ConnectanexternalCD/DVDdrive.
2.MaketheCD/DVDdrivethefirststartupdeviceinthestartupsequenceusingthefollowingprocedure:
a.OpentheThinkPadSetupprogramandselectStartup➙Boot.
b.SelecttheCD/DVDdriveasthe1stBootDevice.
3.InsertthebootablerecoverydiscintotheCD/DVDdrive.
4.StartthecomputerfromtheexternalCD/DVDdrive.
5.Whenpromoted,selectyourlanguageandclickNext.
6.Readthelicenseandacceptthetermsandconditions.Thenfollowtheinstructionsonthescreen.
7.IftheRecoveryDiscSetcontainsaSupplementalRecoveryDisc,insertitwhenpromptedandclickY es.
Note:NotallRecoveryDiscSetscomewithaSupplementalRecoveryDisc.IfthereisaSupplemental
RecoveryDisc,itwillbeclearlymarkedassuch.
8.Whenallofthedatahasbeencopiedfromthelastdiscinthesetandhasbeenprocessed,remove
theexternalCD/DVDdriveandrestartthecomputer.Followtheinstructionsonthescreentofinish
therecovery.
©CopyrightLenovo2014,2015
37