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TSP01
6 Troubleshooting
Problem: The TSP01 is not recognized with the TSP01 software.
· Solution 1: Update the Application to the latest version. The new TSP01 RevB is not
compatible with software versions below 2.0.
· Solution 2: The TSP01 sensor might be a previous revision device and is not labeled
"RevB" in which case it will require installation of the NI-VISA™ software. Please down-
load NI-VISA
™
or, in case you used your own application, please adjust the driver. Altern-
atively, install the previous software version. Please check the website for archived
TSP01 software versions, or contact Thorlabs .
· Reason: TSP01 sensors labeled RevB use an instrument driver that was redesigned
such that NI-VISA™ is no longer required. However, previous-revision TSP01 devices still
need NI-VISA™.
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