Rev E TR-220 90 008 088-1
1-3
1.4 Warranty
The Tel-Instrument Electronics Corporation warrants that each product it manufactures is free
from defective material and workmanship for a period of two (2) years subject to the following
terms and conditions. Tel-Instrument Electronics Corp. will remedy any such warranted defect
subject to the following:
This warranty requires the unit to be delivered by the owner to Tel-Instrument intact for
examination, with all transportation charges prepaid to the factory, within two (2) years from the
date of sale to original purchaser. Tel-Instrument will solely determine when such defect exists.
This warranty does not extend to any of Tel products which have been subject to misuse, neglect,
accident, improper installation, or used in violation of operating instructions. This warranty does
not extend to units which have been repaired, calibrated, or altered in any way by a facility that is
not approved, in writing, by Tel-Instrument Electronics Corp. to perform such work. This warranty
does not apply to any product where the seals or serial number thereof has been removed,
defaced or changed, nor to accessories not of our own manufacture.
Repair parts will be made available for a minimum period of five (5) years after the manufacture
of this equipment has been discontinued.
This warranty is in lieu of all other warranties expressed or implied and all such other warranties
are hereby expressly excluded. No representative or person is authorized to assume for us any
other liability or warranty in connection with the sale of Tel’s products.
This warranty does not cover or include batteries (batteries have a separate 90 day warranty).
Additional information with regard to the applications and maintenance of this equipment will be
available from time to time.
1.4.1 Obtaining Warranty Service
In the event the Test Set may require service or repair that is included under the
warranty provided with the Test Set; the following is necessary to ensure proper
handling:
1. Contact Tel-Instrument Customer Support before shipping any Test Set
back under a warranty condition.
Tel-Instrument Electronics Corp. Customer Support can be reached by
calling:
¾ (201) 933-1600 (telephone)
¾ (201) 933-7340 (fax)
2. The Customer Support Department will discuss the matter and if validated,
issue an RMA (Return Material Authorization) number and form. Do not
return any product without first receiving this authorization.
3. The Test Set must be returned with the completed RMA form. This will
ensure prompt handling and expedited service.
4. Products must be returned in the Original Shipping Container (see
Paragraph 1.4.1). If the original container is no longer available, please
contact Tel-Instrument for guidance. Include in or on the shipping container
the following information:
To Next Page
Loading...
