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Why does the Axis require neutral balance?
• Answer: Two things: One, when a sled is neutrally balanced, it requires very little force for the sled to
be tilted or rolled in any direction. This allows the Volt motors to move the sled with very little applied
force. This translates into quicker response times for the Volt and a smaller power draw by the motors
to adjust the sled position. Two, a neutrally balanced sled does not pendulum as it is accelerated or
decelerated. Therefore, the Volt motors have even less work to do to hold the sled at the right attitude
as the sled moves and stops.
With the Volt off, my Axis does not stay 100% level when static balancing.
• Answer: Perfect static balance is not required for the Axis to operate properly. You can be off by 10° or
more and the Volt will correct it when active. Neutrally balanced sleds will show more balance offsets
thansledswith2+secondsdroptimebecausethiscongurationismoresensitivetoimbalanceand
the friction caused by the Volt motors and belts.
I feel friction when I’m panning with Volt off, what could be causing that?
• Answer: The Axis is meant to be powered while operating. When not powered, normal magnetic
cogging of the pan motor translates into what is perceived as friction.
I just can’t get it to work!
• If all else fails, please reach out to Tiffen Customer service or your nearest Steadicam Dealer.
We are here to help.
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