TIPTEL 3240 - 6. Troubleshooting; Issue 1: LCD Does Not Light Up; Issue 2: No Signal Tone Heard from Handset; Issue 3: Cannot Access Web Interface

6.Troubleshooting
Issue 1：The LCD does not light up
 Check the AC power adapter. Make sure it is the one provided in your package.
 Check the power outlet. Make sure that the power that outlet you are plugging your
device into is working. Try to plug a different device into the socket to make sure it has
power.
Issue 2：No signal tone heard from the handset
 Check the connection cord between the handset and the phone. Make sure it is
connected properly.
Issue 3：Cannot access the web interface
 Check the connection between the PC port of the device and the network port of the
computer. Make sure it is fine.
 Check whether the IP address of the device is correct.
 If it is LAN, please make sure there is no IP address collision with other devices on the
network.
Issue 4：Cannot call out
 Please see the network connection status of device, if it is exception, and then check the
connection of network.
 If the network connection is normal, please check whether the device has registered
successfully.
 If the network connection and the registered are both normal, please confirm whether
the dial rule is correct, or please communicate with the service operator.