9-15
TROUBLESHOOTING
USB
Refer also to your USB device’s documentation.
Problem Procedure
USB device does Check for a firm cable connection between the
not work USB ports on the computer and the USB device.
Make sure the USB device drivers are properly
installed. Refer to your Windows documentation
for information on checking the drivers.
If you are using an operating system that does
not support USB, you can still use a USB mouse
and/or USB keyboard. If these devices do not
work, make sure the USB KB/Mouse Legacy
Emulation item in HW Setup is set to Enabled.
If problems persist, contact your dealer.
Modem
Refer to the online help files for Appendix C and D.
Problem Procedure
Communication Make sure the computer’s internal modem
software can’t settings are correct. Refer to
Modem
initialize modem Properties in the Control Panel.
You can hear a dial If the call is going through a PBX machine, make
tone but can’t make sure the communication application’s tone dial
a call detection feature is disabled.
You can also use the ATX command. Refer to the
online help files for Appendix C, AT Commands.
Hardware and system checklist
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