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ERROR CODE AND SELF-DIAGNOSTIC MODE
2 - 15
2
3) Electronic Filing related error
Error code
Message displayed in
the TopAccess screen
Contents Troubleshooting
2B10 There was no applicable job. No applicable job error in job control
module
P. 5 -9 8
2B11 Job status failed. JOB status abnormality P. 5-98
2B20 Failed to access file. File library function error P. 5-98
2B21 Message size exceeded limit or max-
imum size
Exceeding file capacity
P. 5 -9 8
2B30 Insufficient disk space. Insufficient disk space in /SHR parti-
tion
P. 5 -9 8
2B31 Failed to access Electronic Filing. Status of specified Electronic Filing
or folder is undefined or being cre-
ated/deleted
P. 5 -9 8
2B32 Failed to print Electronic Filing docu-
ment.
Electronic Filing printing failure:
Specified document can not be
printed because of client’s access
(being edited, etc.).
P. 5 -9 8
2B50 Failed to process image. Image library error P. 5-98
2B51 Failed to process print image. List library error P. 5-98
2B60 The folder was renamed. A folder of
the same name already existed.
A folder with the same name exists in
the box.
-
2B70 The document was renamed. A doc-
ument of the same name already
existed.
A document with the same name
exists in the box or folder.
-
2B71 Document(s) expire(s) in a few days Documents expiring in a few days
exist
-
2B80 Hard Disk space for Electronic Filing
nearly full.
Hard disk space in /SHR partition is
nearly full (90%).
-
2B90 Insufficient Memory. Insufficient memory capacity P. 5-98
2BA0 Invalid Box password specified. Invalid Box password P. 5-99
2BA1 Incorrect paper size A Paper size not supported in the
Electronic Filing function is being
selected.
P. 5 -9 9
2BB0 Job canceled Job canceling -
2BB1 Power failure occurred Power failure P. 5-99
2BC0 System fatal error. Fatal failure occurred P. 5-98
2BC1 Failed to acquire resource. System management module
resource acquiring failure
P. 5 -9 8
2BD0 Power failure occurred during e-Fil-
ing restoring.
Power failure occurred during restor-
ing of Electronic Filing
P. 5 -9 9
2BE0 Failed to get machine parameter. Machine parameter reading failure P. 5-99
2BF0 Maximum number of page range is
reached.
Exceeding maximum number of
pages
P. 5 -9 9
2BF1 Maximum number of document
range is reached.
Exceeding maximum number of doc-
uments
P. 5 -9 9
2BF2 Maximum number of folder range is
reached.
Exceeding maximum number of fold-
ers
P. 5 -9 9
07/11
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