e-STUDIO556/656/756/856/557/657/757/857 © 2011 - 2014 TOSHIBA TEC CORPORATION All rights reserved
ERROR CODE AND TROUBLESHOOTING
8 - 218
[8038] IKEv1 no SA established
[8039] IKEv1 invalid signature
[803A] IKEv2 wrong proposal chosen
[803B] IKEv2 Certificate failed
[803C] IKEv2 secret key authentication failed
Classification Error item
Network error Ipsec error for SA is not present
Check item Measures
Setting
Check the IKEv1/IPsec proposal parameters (like encryption/authentication
algorithms, DH group, authentication methods) in MFP and peer machine.
Check
• CA and user certificate in both MFP and remote peer - certificate
timestamp and IPsec Certificate template.
Classification Error item
Network error Ipsec error for invalid signature for certificate
Check item Measures
Setting
Mismatch in Signature payload (MAC or IV).
Check the CA and user certificate in MFP and peer machine.
Classification Error item
Network error Ipsec error if proposal chosen is wrong
Check item Measures
Setting
Check the IKEv2/IPsec proposal parameters (encryption/authentication
algorithms, DH group, authentication methods) in MFP and peer machine.
Classification Error item
Network error Ipsec error for ikev2 certification failed
Check item Measures
Setting
Check
• CA and user certificate in both MFP and remote peer - certificate
timestamp and IPsec Certificate template should be valid.
• CRL DP server name is mapped in MFP’s host table or DNS entry.
• Certificate against CRL.
Classification Error item
Network error Ipsec error for ikev2 if secret key auth failed
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