IPedge
Feature Operations
40 TOSHIBA
IPedge UG 12/15
• To turn on System Call Forward press #620. Three short tones
emit and “DATA PROGRAMMED” is displayed confirming entry
• To turn off System Call Forward, press #621. Three short tones
emit and “DATA PROGRAMMED” is displayed confirming entry
Station Call Forward Station Call Forward allows the user to re-program a station to override the
System Call Forward assignments. The direct extension buttons are
programmed at the system level, however, they may be modified by the user
for whatever Call Forward features they choose. These are normally the
extensions dialed most frequently, or an external number.
Call Forward features may also be programmed using IPedge Enterprise
Manager. Note that Call Forward settings must be assigned prior to receiving
any call.
Important! Check with your System Administrator to determine if
the system uses “Basic Survivability”, if yes, do not
change your station call forward settings.
The following calls may be forwarded from a station:
• Internal calls
• Auto-attendant calls
• Outside lines that ring one station only
• Transferred internal or incoming line calls
Station Call Forward
Categories
Call Forward may be set for the following call categories, and there are five
different Call Forward Settings that may be assigned. (See “Call Forward
Settings” on Page -40). Call Forward destinations may be set to internal
destinations or an outside telephone number.
•
Call Forward Any Call – Forwards any call, internal or incoming line
•
Call Forward - Incoming Line – Forward incoming line calls only
•
Call Forward Any Call - Set for Another Station – Set forwarding of all
calls for another telephone within the system
•
Call Forward - Incoming Line Set for Another Station – Set
forwarding of incoming line calls for another telephone within the system
Note: Call Forward Any Call and Call Forward - Incoming Line may be set
simultaneously on a telephone. This allows incoming line calls to be
forwarded to a different destination than other call types.
Note: Each Call Forward Setting has a different cancellation code.
Call Forward
Settings
3. Call Forward All Calls – Forward all calls immediately
4.
Call Forward Busy/Do Not Disturb – Forward calls immediately when
extension is busy or set to Do Not Disturb (DND)
Note: In “tone-first” systems with multiple lines, Call Forward Busy forwards
calls only when all lines are in use. In “voice-first” systems, Call
Forward Busy forwards all calls whenever the telephone is in use
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