User’s Manual 8-12
Troubleshooting
USB mouse
The mouse pointer
moves too fast or too
slow
In this instance, you should initially try changing
the speed setting within the Mouse Control utility.
1. Click start followed by Control Panel
followed by Printers and Other Hardware
and then click the Mouse icon.
2. Within the Mouse Properties window, click
the Pointer Options tab.
3. Set the pointer speed as required and click
OK.
If you are still unable to resolve the problem,
contact your reseller, dealer or service provider.
The reaction of Touch
pad is either too
sensitive or not
sensitive enough.
Adjust the touch Sensitivity.
1. Click start and open the Control Panel.
2. Click the Printers and Other Hardware icon.
3. Click the Mouse icon.
4. Click the Advanced tab.
5. Click the Advanced feature settings button.
6. Click Touch Pad tab. Click the Settings
button in the Pointer speed and tapping
settings.
7. Detailed Touch Pad setting is displayed.
8. Move the slide of adjust the pointer speed in
relation to the standard Windows setting.
Click the OK button.
9. Click the OK button on Advanced feature
setting screen.
Problem Procedure
On-screen pointer does
not respond to mouse
operation
In this instance the system might be busy - if the
pointer is shaped as an hourglass, wait for it to
return to its normal shape and then try again to
move it.
Remove the mouse from the computer and then
reconnect it to a free USB port it in order to
ensure it is firmly attached.
Problem Procedure
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