Toshiba STRATA CIX - Page 43

Media Application Server Installation
Media Application Server Configuration Requirements
Strata CIX MAS Installation 06/09 1-33
OAISYS Chat Text Messaging License LICMAS-CHATSEAT 360 0 360
OAISYS Diamond out-of-plan upgrade for MAS LICMAS-SUP-OUT 999 0 999
OAISYS Diamond support for MAS LICMAS-SUP-OAI 999 0 999
OAISYS IVR Option with Database Assistan LICMAS-ACDIVR 1 0 1
OAISYS NetPhone and chat license for MAS LICMAS-NETSEAT 360 0 360
OAISYS NetPhone server and client LICMAS-NETPH 1 0 1
Strata ACD Basic ACD 20 agent add-on LICMAS-BASADD20 17 0 17
Strata ACD Enhanced ACD 20 agent add-on LICMAS-ENADD20 17 0 17
Strata ACD MAS license (10 basic agent) LICMAS-ACDBA10 2 0 2
Strata ACD MAS license (20 basic agent) LICMAS-ACDBA20 1 0 1
Strata ACD MAS license (20 enhanced agent) LICMAS-ACDEN20 1 0 1
Strata ACD upgrade to enhanced for MAS LICMAS-UPGENHD 1 0 1
Strata ACD upgrade to enhanced for MAS
LICMAS-
UPGADD20
17 0 17
VA port license with HMP license LICMAS-ACDVA 15 0 31
Table 1 - 4 Insight - Maximum Number of Licenses Shown
Feature License
SES and
ACD
Voice
Mail Only
ACD
Only
Insight Plus Agent LICMAS-INSPAG1 360 0 360
Insight App Pack LICMAS-INSPA10 1 0 1
Insight Basic Agent LICMAS-INSBAG1 350 0 350
Insight Agent Upgrade LICMAS-INSPUP1 350 0 350
Additional Supervisor license for Insight LICMAS-INSITSUB 99 0 99
Insight upgrade to Plus for Strata ACD LICMAS-INSITUPG 1 0 1
Insight license for MAS LICMAS-INSIGHT 1 0 1
inView client license for fifty users LICMAS-INVIEW50 8 0 8
inView client license for five users LICMAS-INVIEW5 72 0 72
inView client license for forty users LICMAS-INVIEW40 9 0 9
inView client license for one user LICMAS-INVIEW1 360 0 360
inView client license for ten users LICMAS-INVIEW10 36 0 36
inView client license for thirty users LICMAS-INVIEW30 12 0 12
inView client license for twenty users LICMAS-INVIEW20 18 0 18
Table 1 - 3 ACD - Maximum Number of Licenses Shown
(continued)