Media Application Server Installation
MAS Software Backup
Strata CIX MAS Installation 06/09 1-43
In the CTS folder there will be a folder for each of the software pieces you have installed, (i.e. Net
Server, V_Assist32, Call Router, etc.)
Search each of the folders and copy the following file extensions to the respective folders on the
backup drive via the network:
• .mdb, .aci, .dat and .acs (example: netserver.mdb) (not every folder will have every one of
these file extensions in it)
• If using Park n Page, backup the directory that has all the .txt files used to call users of the
locate me application. cts\v_assist32
• The entire prompts & scripts folders
• The Voice Assistant port information and Database Assistant information is stored in the
registry. Export the Computer Telephony Solutions registry key from:
hkey_local_machine\software\computer telephony solutions. From the Registry menu,
choose export registry file.
• If you have Voice Assistant version 3 or below: va32.dat located in cts\v_assist32 folder
• If you have TASKE: toolbox.cde located in taske8\sitedata\local folder all the .pbx files
located in taske8\sitedata\local\smdr folder OR the entire local folder
• If the customer is printing reports from the server: templates (.tpl) files located in the
document_settings/user/applic777ation_data/taske/prefs/local
• If using Wall Sign, backup the entire SignData folder
To Next Page
Loading...
Need help?
General