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3.8 Troubleshooting
Troubleshooting Issues
Icon Condition 950 Control Displays Solution
Alert
Icon
Indoor temperature sensor
has failed/stopped reporting
An associated SOP.004.00 will
be displayed on the 950 control
Use the 950 Diagnostic
screen to troubleshoot alert
Indoor humidity sensor has
failed/stopped reporting
An associated SOP.004.03 will
be displayed on the 950 control
Use the 950 Diagnostic
screen to troubleshoot alert
One of the keypad segments
is stuck
NA Replace the sensor
Signal
Icon
Hidden NA Normal Operation
Solid NA
Sensor has not been
discovered by 950 control
Flashing
After 2 minutes, SOP.004.00 will
be displayed on the 950 control
Indicates a loss of
communications
Lock
Icon
Indicates the screen has been locked by the 950 control. When this lock is present, the sensor will
not respond to any keypad presses.
NA No display
After 2 minutes, SOP.004.00 will
be displayed on the 950 control
24VAC Power is lost on the
940 Sensor
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