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6.4 Response Form
If you face any trouble with the machine, please provide the following information and add a
Servicefile (procedure is described on the following pages).
Does an Error message show up on the PC, if so which one?
What happened before the error showed up? (Thunderstorm, Windows-Update,…)
What was tried to solve the problem?
Please send the information to your sales representative or to techsupport@troteclaser.com.