Contacting Customer Service 7-3
Ret u r n ing f o r S e r v ice
Visit our website at tsi.com\service and complete the on-line “Service
Request” form or call TSI
®
at 1-800-680-1220 (USA), (651) 490-2860, or
001 651 490-2860 (International) for specific return instructions.
Customer Service will need the following information:
• The instrument model number
• The instrument serial number
• A purchase order number (unless under warranty)
• A billing address
• A shipping address
Use the original packing material to return the instrument to TSI
®
. If you
no longer have the original packing material, remove the cyclone, cap or
seal the inlet orifice, and cover all connector ports to prevent debris from
entering the instrument. Package instrument for shipment ensuring the
front display and the inlet orifice inlet are protected.
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