TurboChef Eco - TROUBLESHOOTING; Troubleshooting Specific Faults and Blockages

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TROUBLESHOOTING
Issue Possible Cause(s) Resolution
Steam or smoke is
present.
Oven is not clean. (Large deposits
of grease, carbon, or food debris
dilute the microwave.)
Rear vent is clogged.
Clean the oven following the cleaning instructions
on pages 6-7.
Clean the air filter, (step 4, page 6).
Oven is cooling
down, shutting
down, or making
selections on its
own.
Debris is on the display.
F12: Firmware Reboot
Clean the display.
Check the fault log (see page 25) to see if any F12
faults have been logged. If so, record the Phoenix
Firmware version (see page 25) and contact the
factory.
Touch response
is slow or not
detecting touch at
all.
Bad boot up when power was
cycled.
Unplug the oven for 30 seconds and plug the oven
back in and see if the issue is resolved. If not, call
Customer Support.
F1: Blower
Running Status
Bad
Oven power interrupted. Verify the wall circuit breaker is on. Reset the
breaker and then power the oven on.
Turn the oven off and unplug the oven – leave for
two minutes. Re-plug in the oven, switch on the
isolator/main power supply, and select “Menu” and
then a set temperature.
F2: Cook
Temperature Low
Oven power interrupted.
Air nozzles on the top/bottom
of the cook cavity are clogged.
Oven door is out of alignment.
Defective heater.
Blower motor not running.
Oven not fully warmed up.
Verify the wall circuit breaker is on. Reset the
breaker and then power the oven on.
During daily cleaning, make sure to unclog the air
nozzles on the top/bottom of the cook cavity.
Open and close the door several times and verify
the door is closed.
Reset the high-limit thermostat located on the
oven rear wall (below the filter).
Call Customer Support.
Repeat warmup and allow the oven to idle for five
minutes.
F5: Magnetron
Over Temperature
Blockage of cool air into the oven.
Rear cooling fan exhaust guard(s)
clogged.
Remove anything that may be obstructing the flow
of cool air into the side/rear oven panels.
Make sure the rear fans are free of debris.
F6: EC Temp Blockage of cool air into the oven.
Rear cooling fan exhaust guard(s)
clogged.
Remove anything that may be obstructing the flow
of cool air into the side/rear oven panels.
Make sure the rear fans are free of debris.
ECO-1001 / Revision G / August 2023