30A216 REV A Oct 2009 18
PROBLEM CAUSE SOLUTION
No Power Circuit breaker OFF
Appliance not plugged in
Defective 24VAC
transformer
Check and reset.
Plug in cord.
Replace transformer.
Replace controller.
No Sound Inoperable speaker Replace controller.
Button Problem Frozen key
Inoperable key
Unplug controller. Hold
down the TOGGLE/CLEAR
key as you plug controller
back in.
Replace controller.
PROBE is Displayed Defective temperature probe
Probe not plugged in
Replace temperature probe
Plug in probe.
Reading Wrong
Temperature
Defective temperature probe Replace temperature probe.
Not Heating Defective element relay,
contactor or gas valve
Defective controller
Replace defective part.
Replace controller.
Troubleshooting
A. TECHNICAL ASSISTANCE - Contact an authorized service agent or the Customer Service
Department, Ultrafryer
Systems at 1-800-525-8130 for technical assistance.
E-Mail technical assistance at: techserv@ultrafryer.com
B. ORDERING INFORMATION:
1. REPLACEMENT PARTS - Provide the following information when ordering replacement parts
by phone, fax or mail:
Your company name and phone number
Your company purchase order number
Bill-to address
Ship-to address
Quantity desired
Part number and description of the desired-item Your name or signature of authorized-buyer
Phone in order to: 1-888-331-5013
FAX order to: 1-210-731-5061
Mail order to: Ultrafryer Systems
Order Entry Office
P.O. Box 5369
San Antonio, TX 78201
E-Mail your order to: custserv@ultrafryer.com
Parts &
Accessories
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