If the version of USB document is lower than that of the
oscilloscope, update will fail. You will be prompted that,
Software version too low. Please read the user manual for
further instructions. This indicates that the software
version you have saved on to the USB device is lower
than the existing one on the oscilloscope You should
acquire the correct version either online or through our
after sales service department To see version information
Please download the suitable
7 Software document incompatiblewithproduct model
If the USB update document is incompatible with the
oscilloscope model, update will fail. You will be
prompted that, “Software and product model
incompatible. Please read the user manual for further
instructions.” You should download an update
document which corresponds with your oscilloscope
model e g UTD4000 then repeat the USB update
UTILITY SYSTEM CONFIGURATION
Figure 5-13 Low software version
Figure 5-14 Incompatible software document and
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