Troubleshooting
If your phone is not performing to your expectations, please try these simple steps first. If these steps do not solve
your problem, visit our website for further information (www.uniden.com.au or www.uniden.co.nz).
Symptom Suggestion
The LED won't
illuminate when the handset
is placed in the cradle.
The audio sounds weak.
Can't make or receive calls.
The handset doesn't ring or
receive a page.
• Make sure the AC adapter is plugged into the charger (if you have more than one
handset) and wall outlet.
• Make sure the handset is properly seated in the cradle.
• Make sure the charging contacts on the handset are clean.
• Move the handset and/ or base away from metal objects or appliances and try again.
• Make sure that you are not too far from the base.
• Make sure that you are not too far from the base.
• Make sure the line is not in use. If call is already using a line, you cannot use that
line to make another outside call.
• Check both ends of the base telephone line cord.
• Make sure the AC adapter is plugged into the base and wall outlet.
• Disconnect the AC adapter for a few minutes, and then reconnect it.
• De- register the handset (see “De- register the Handset” on page 28) and register
the handset (see “Register the Handset” on page 63).
• Make sure that you are not too far from the base.
• Charge the batteries in the handset for 15- 20 hours by placing the handset on the
base or charging cradle.
• De- register the handset (see “De- register the Handset” on page 28) and register
the handset (see “Register the Handset” on page 63).
charge
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