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Unify OpenStage 20 T - Basic Functions: Call Transfer and Forwarding; Transferring a call; Transferring with announcement; Transferring without announcement

Unify OpenStage 20 T
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22 Basic functions
Transferring a call
If your call partner wishes to speak to one of your colleagues, you can transfer
the call.
Transferring with announcement
Select and confirm the option shown.
j Enter and confirm the required party’s phone number. Announce the call partner.
\ Replace the handset.
Your call partner is now connected to the party to whom they wish to speak.
Transferring without announcement
Select and confirm the option shown.
j Enter and confirm the required party’s phone number.
\ Replace the handset.
Call forwarding
Overview of forwarding types
You can configure different call forwarding settings for your station.
Consultation? f
Start transfer? f
If no call is set up between the other two parties within 40 seconds, you
are called again. You are reconnected with the first party.
If your belongs to an ONS group (parallel call Page 62), please note the
following:
Call forwarding can be configured on any phone in the ONS group and will
then apply to all phones in that ONS group.
Call forwarding between two phones in an ONS group is not possible.
FWD-VAR-ALL-BOTH on All calls are forwarded to the saved
phone number, the phone number is de
-
leted after deactivation.
FWD-FIXED on All calls are forwarded, the saved phone
number is not deleted after deactivation.
FWD-VAR-ALL-INT on Only internal calls are forwarded.
FWD-VAR-ALL-EXT on Only external calls are forwarded.
FWD-VAR-BUSY-BOTH on If your station is busy, all calls are for-
warded.
FWD-VAR-RNA-BOTH on If you do not answer a call, all calls are
forwarded
1
after a certain length of time.
1 This duration is defined by your administrator.
FWD-VAR-BZ/NA-BTH on If your station is busy or you do not an-
swer a call, all calls are forwarded after a
certain length of time
[1]
.

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