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Unify OpenStage 30 T - User Manual

Unify OpenStage 30 T
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OpenStage 30 T
HiPath 3000, OpenScape Business
User Guide
A31003-S2000-U143-8-7619

Table of Contents

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Unify OpenStage 30 T Specifications

General IconGeneral
Wall MountableYes
Display2 lines
Keys8 freely programmable keys
ConnectivityTDM
Keypad12-key
Hands-free operationYes, full duplex
Headset PortYes
Message Waiting IndicatorYes
AudioFull-duplex hands-free speakerphone, HD voice

Summary

General Information

About This Manual

Provides an overview of the document's content and purpose, including safety instructions and administrative tasks.

Service Information

Details on how to get help for phone defects, questions regarding operation, or connection issues.

Intended Use of the Phone

Specifies that the OpenStage phone is designed for speech transmission and should be placed on a desk or wall.

Telephone Type

Explains how to find identification details and where to get specific information about the communications platform.

Getting to Know Your OpenStage Phone

User Interface Overview

Describes the operating elements and displays of the OpenStage phone, including the handset, display, and keys.

OpenStage Key Module 15

Details the features of the optional key module, which adds 18 illuminated, programmable sensor keys to the phone.

Phone Keys and Their Functions

Explains the function, audio, and navigation keys, their purpose, and how they are used to operate the phone.

Programmable Function Keys

Covers the eight illuminated keys for assigning functions or numbers, increasing them with a key module.

Idle Mode and Menu Navigation

Describes the phone's idle mode and how to access and navigate the idle menu for various functions.

Call Log and Program;Service Menu

Explains how the call log stores call attempts and how to access the program/service menu for system functions.

Basic Functions

Answering a Call

Details the default ring signaling for internal, external, and entrance calls, and how to answer via handset.

Making Calls

Covers procedures for off-hook and on-hook dialing for internal and external calls.

Calling a Second Party (Consultation)

Explains how to call a second party during an ongoing call, placing the first party on hold.

Call Forwarding

Details variable call forwarding, call forwarding no reply (CFNR), and carrier network forwarding.

Using Callback

Describes how to request a callback when a line is busy or unanswered, and how to store/accept callbacks.

Enhanced Phone Functions

Answering Calls

Covers accepting specific calls for colleagues, using the speakerphone, and managing handsfree answerback.

Making Calls

Explains en-bloc sending, using the caller list, internal directory, and LDAP directory for making calls.

During a Call

Details call waiting functions, including accepting second calls and preventing/allowing automatic camp-on.

Parking and Retrieving Calls

Describes how to park calls in slots and retrieve them later, useful for continuing calls at other phones.

Conducting Conferences

Explains how to set up and manage conference calls, adding/removing parties, and leaving/ending conferences.

Reaching Destinations

Covers call waiting (camp-on) and busy override for ensuring connection to called parties.

Programming Function Keys

Configuring Function Keys

Guides on assigning frequently used functions, station numbers, or procedures to function keys.

Overview of Functions and LED Messages

Lists available functions and explains LED status indicators for saved functions and trunk keys.

Programming a Procedure Key

Details how to save multi-step functions or numbers onto a single key for easier access.

Configuring Redial Keys

Explains how to program internal and external station numbers on the second level of keys.

Displaying and Assigning Call Charges

Displaying Call Charges

Explains how call charges are displayed for the current and last call, and for other telephones (not for U.S.).

Dialing with Call Charge Assignment

Covers assigning external calls to specific projects using account codes for tracking purposes.

Privacy and Security

Ringer Cutoff and Do Not Disturb

Instructions for activating/deactivating ringer cutoff and the 'Do not disturb' function.

Caller ID Suppression

Explains how to prevent station number or name from appearing on displays of external parties.

Locking the Telephone

Details on locking the phone to prevent unauthorized use and unlocking it, including PIN management.

Locking Other Telephones

Describes how to lock and unlock other telephones remotely to prevent unauthorized access.

More Functions and Services

Appointments Function

Guides on configuring the phone to provide appointment reminders, including saving and using timed reminders.

Sending and Managing Messages

Covers creating, sending, displaying, and deleting text messages, as well as managing incoming messages.

Advisory Messages

Instructions for leaving and deleting advisory messages on the phone display for callers.

Changing Phone Number and Resetting Services

Explains procedures for changing a phone number and performing a general reset of services and functions.

Activating Functions for Other Telephones

Details on activating and deactivating various phone functions remotely for other phones.

System Functions via DISA

Covers using system functions remotely via Direct Inward System Access (DISA).

Making Calls in Team;Executive;Secretary Configuration

Trunk Keys

Explains the function of trunk keys as line keys and their LED displays for call status.

Placing Calls on Hold

Details on placing calls on hold using trunk keys and retrieving them, and making calls on multiple lines.

Direct Station Selection Keys

Describes DSS keys for direct access to team members, including LED messages and answering calls.

Forwarding Calls on Trunks

Explains how to activate and deactivate call forwarding for trunks and understanding associated LED messages.

Transferring Calls to Executive Phone

Guides on setting audible signaling for calls to the executive phone or a second assigned phone.

Using Team Functions

Group Calls and Hunt Groups

Covers activating/deactivating group calls, joining/leaving groups, and understanding audible signals.

Ringing Groups

Details on setting up ringing groups to signal calls to multiple internal phones and managing them.

Uniform Call Distribution (UCD)

Explains how to log on/off shifts, manage work time, and handle night service for call distribution.

Individual Phone Configuration

Setting Display Contrast

Instructions on adjusting the display contrast to suit personal requirements.

Adjusting Audio Settings

Guides on optimizing audio settings for receiving volume, ring volume, and ring tone.

Adjusting Speakerphone and Room Acoustics

Covers adjusting attention ring volume and speakerphone settings for different room acoustics.

Language for System Functions

Procedure for selecting the desired language for system functions on the telephone.

Testing the Phone

Testing Functionality

Explains how to test the phone's functionality, checking LEDs, display, and ring tone.

Checking Key Assignment

Describes how to check which functions are assigned to specific keys on the phone.

Differing Display Views

Fixing Problems

Responding to Error Messages

Provides causes and reactions for common error messages like 'Invalid entry' or 'Not authorized'.

Troubleshooting Common Issues

Offers solutions for issues like keys not responding, phone not ringing, or inability to dial external numbers.

Caring for Your Telephone

Provides guidelines on cleaning the telephone safely, avoiding damage from chemicals or abrasive agents.

Labeling Keys

Explains options for labeling keys, either by hand using strips or via an online tool with a computer.

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