Unify OpenStage 30 T - Uniform Call Distribution (UCD)

Using team functions 83
Uniform Call Distribution (UCD)
If configured (consult your service personnel), you may belong to a group of sta-
tions (agents), to which calls are distributed.
An incoming call is always assigned to the agent idle the longest.
Logging on and off at the beginning and end of your shift
N Press the key shown.
Select and confirm the option shown.
Confirm
or
select and confirm the option shown.
j To log on, enter your identification number ("Agent:"). Contact your service per-
sonnel to find out what it is.
Logging on and off during your shift
N Press the key shown.
Select and confirm the option shown.
Confirm.
or
select and confirm the option shown.
UCD?
*401=Log on?
#401=Log off?
UCD?
#402=Not available?
*402=Available?