All rights reserved 97 Service Manual e-Series (EN) 1.1.8
Joint temperature: Shut down (85 C)
Shutdown: Static load too high
Motor test failed in step {unsigned}.
The power supply output voltage is above
48.7V
a) Ensure supply is not delivering more than 48V
b) Contact support
Joint: Absolut encoder on joint communication
error
a) Check for short circuit.
b) Do a Complete rebooting sequence.
c) If this happens more than several times in a row, replace joint
Close to gearbox shear limit
Acceleration / deceleration to high.
Mechanical problem in gear related to encoder
mounting
a) Reduce acceleration in user program.
b) Do a Complete rebooting sequence.
c) If this happens more than several times in a row, replace joint
Hardware is size0, wrong firmware at the joint
Hardware is size1, wrong firmware at the joint
Hardware is size2, wrong firmware at the joint
Hardware is size3, wrong firmware at the joint
Hardware is size4, wrong firmware at the joint
Invalid hardware revision
The motor wires are damaged, bad connection
in screw terminals or defect PCB
a) Check joint for damaged or loose connections.
b) Replace the joint
Motor short circuit to ground or H-bridge
problems
The motor wires are damaged, bad connection
in screw terminals or defect PCB
a) Check joint for damaged or loose connections.
b) Replace the joint
Motor indication signal does not work
The motor wires are damaged, bad connection
in screw terminals or defect PCB
a) Check joint for damaged or loose connections.
b) Replace the joint
Phase 1 is unconnected or not working
The motor wires are damaged, bad connection
in screw terminals or defect PCB
a) Check joint for damaged or loose connections.
b) Replace the joint
Phase 2 is unconnected or not working
The motor wires are damaged, bad connection
in screw terminals or defect PCB
a) Check joint for damaged or loose connections.
b) Replace the joint
Phase 3 or multiple phases is unconnected or
not working
The wire is (1) damaged or (2) has been
disconnected from the PCB (not likely) or (3)
defect PCB
a) Check joint for damaged or loose connections.
b) Replace the joint
Current sensor test failed
Sensor reported wrong current when probed
a) Check joint for damaged or loose connections.
b) Replace the joint