Manual Connect Box
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Problem Possible Solution
Cannot send or receive data
If you have cable TV, check that the TV
is working and the picture is clear. If you
cannot receive regular TV channels, the
data service will not function.
Check the coaxial cable at the Connect
Box and wall outlet. Hand-tighten, if
necessary.
Check the IP address.
Check that the Ethernet cable is pro-
perly connected to the Connect Box
and the computer.
If a device is connected via the Ethernet
port, verify connectivity by checking the
LINK LEDs on the rear panel.
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