UPC Cablecom Connect Box - Page 59

59
Manual Connect Box
Problem Possible Solution
Wireless client(s) cannot send or receive
data
Perform the first four checks in «Cannot
send or receive data.»Check the Security
Mode setting on the Wireless Security
Page:
 If you enabled WPA and configured a
passphrase on the Connect Box, be sure
each affected wireless client has the
identical passphrase. If this does not
solve the problem, check whether the
wireless client supports WPA.
 If you enabled WEP and configured a
key on the Connect Box, be sure each
affected wireless client has the identical
WEP key. If this does not solve the pro-
blem, check whether the client’s wire-
less adapter supports the type of WEP
key configured on the Connect Box.
 To temporarily eliminate the Security
Mode as a potential issue, disable secu-
rity.
After resolving your problem, be sure to
re-enable wireless security.
 On the Wireless Access Control Page,
be sure the MAC address for each
affected wireless client is correctly
listed.