Vega VEGAPULS 11 - Software Update; How to Proceed if a Repair Is Necessary

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10 Diagnostics and servicing
VEGAPULS 11 • Two-wire 4 … 20 mA
58350-EN-200806
Fault description Cause Rectication
Measured value jumps spo-
radically towards 100 %
during emptying
Level
time
0
Changing condensation or contamina-
tion on the antenna
Carry out false signal suppression or in-
crease false signal suppression in the
close range by editing
Measuredvalueuctuates
around 10 … 20 %
Level
time
0
Various echoes from an uneven medi-
um surface, e.g. an extraction funnel
Check parameter "Material Type" and
adapt, if necessary
Reectionsfromthemediumsurface
viathevesselwall(deection)
Optimize installation position and sen-
sor orientation
10.6 Software update
The device software is updated via Bluetooth.
The following components are required:
•
Instrument
•
Voltage supply
•
PC/notebook with PACTware/DTM and Bluetooth USB adapter
•
Currentinstrumentsoftwareasle
Youcanndthecurrentinstrumentsoftwareaswellasdetailedinfor-
mation on the procedure in the download area of our homepage.
Caution:
Instruments with approvals can be bound to certain software versions.
Thereforemakesurethattheapprovalisstilleectiveafterasoftware
update is carried out.
Youcannddetailedinformationinthedownloadareaonourhome-
page.
10.7 How to proceed if a repair is necessary
Youcanndaninstrumentreturnformaswellasdetailedinformation
about the procedure in the download area of our homepage. By doing
this you help us carry out the repair quickly and without having to call
back for needed information.
In case of repair, proceed as follows:
•
Printandlloutoneformperinstrument
•
Clean the instrument and pack it damage-proof
•
Attach the completed form and, if need be, also a safety data
sheet outside on the packaging
•
Ask the agency serving you to get the address for the return ship-
ment.Youcanndtheagencyonourhomepage.