Vendo VUE 30 - Major Operational Failures

Escrow Return
Mech.
3 successive coins
are detected at the
inlet but do not make
it into the changer in
10 seconds.
Check inlet for blockage. If nothing is found,
check changer harnessing for cut, pinched or
crimped wires.
Clear blockage or replace harness or changer.
OPERATIONAL FAILURES - Machine is reported as non-operational.These are major failures that can shut the machine completely.
Please check the display message on the machine and compare them to the messages listed below.
DISPLAY
MESSAGE
ROOT CAUSE CHECKING METHOD CORRECTIVE ACTION
" Sorry...Machine
Servicing
Required
Sorry...
Please Come
Again "
One of the following
conditions would
trigger this message.
1) Flap jammed and
could not recover
after 3 tries.
2) Bucket Jammed
and could not
recover.
3) X / Y movements
failed and could not
recover after 5 tries.
Service Mode - check error(s) displayed. 1.Conduct Hopper Flap Test. Check to see if the flap
cam is broken.
2.Conduct Hopper Bucket Test. Check to see if the
bucket movement is smooth.
3.Conduct Test Motors Test. Make sure there is no
physical jam in the X / Y movements.
4. If the above tests 'fail' - call Technical Services at:
1-800-344-7216
"PDC Not
Available Please
Check Cables
Machine is not
ready Thank
You"
PDC cannot
communicate with the
VMC
Check the MDB cable/port running from the
VMC to the PDC.
POWER DOWN.
Unplug the MDB connector and check the pins inside
the MDB socket.
Change the cable if it is found to be defective.
POWER ON - Service Mode - Diagnostics, check
whether the error code still appears. If it does, change
the PDC.
"Calibration-Dscv
1 / 2 Failure -
Please Check
Diagnostics"
Machine could not
complete Discovery
1 / 2 .
Service Mode: Diagnostics - check the error
that displays.
POWER DOWN - wait 5 seconds then POWER ON
the vendor.
Perform Calibration 2 Discovery.
If this does not correct problem call: Tech Service: 1-
800-344-7216