Venmar PRO225 - Troubleshooting

If you think your unit is malfunctioning, check some of the followings:
8. TROUBLESHOOTING
1.
PROBLEMS TRY THIS...
The LED of the
integrated control is
blinking red.
• There is a problem with the exhaust motor. The unit is
OFF. Contact your installer.
2. The LED of the
integrated control is
blinking green.
• There is a problem with the thermistor. The unit is still
working, but will defrost frequently. Contact your installer.
3. The LED of the
integrated control
is blinking amber.
• There is a problem with the motorized damper. The unit is
OFF. For a 2½-hour period, the unit will try to reset the
damper at every 30 minutes. After 2½ hours, if the
problem is not solved, the unit stops trying to reset
damper.
• Contact your installer.
• Check control wir ing.
4. The integrated control
push button does not
work.
• The 30-second boot sequence is not completed. See
Booting Sequence on page 14.
5. Nothing works. • See if the unit is plugged in.
• See if the unit is receiving power from the house circuit
breaker or fuse.
6. Condensation
on windows.
(Air too humid.)
• Adjust the humidity control knob as per instructions (see
Section 6).
• Leave curtains half-open to allow air circulation.
• Store all firewood in a close room with a dehumidifier or
in a well ventilated room, or store the wood outside.
•Keep the temperature in your house above 18°C (64°F).
• Set the unit at high speed during activities generating
excess humidity (family gatherings, extra cooking, etc.).
7. Air too dry. • Temporarily use a humidifier.
• Using integrated control, set the unit at low speed.
• PRO250 unit only (with Breeze control)
- Do not adjust your humidity control below -20°C (-4°F).
- Set the unit at minimum speed (MIN.).
- Temporarily switch to the AUTOMATIC mode.
• PRO225 unit only (with 11136 control)
- Set the Humidity level selector below 30% (see 6.2 on
page 18).
8. Air too cold at the air
supply grille.
•Make sure the outside ports are not blocked.
•Have the unit defrost system checked.
•Install a duct heater.
• Using integrated control, set the unit at low speed.
• PRO250 unit only (with Breeze control)
- Set the unit at minimum speed (MIN.).
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