7. ERRORS
6. OTHER VERSIONS
6.1 SHARED USE BY MULTIPLE ENTREPRENEURS
The payment terminal service is also available for shared use by multiple entrepre-
neurs. In this version, one and the same payment terminal is used by multiple users,
and the money is directed to different accounts.
HOW TO PRINT A LIST OF USERS:
1. Press LILA4.
2. Select PRINT.
3. Select USERS.
The payment terminal prints a list of the payment terminal users. The list includes user
numbers, receipt texts and member shop numbers.
HOW TO MAKE A PAYMENT TRANSACTION:
1. ENTER AMOUNT: Enter the amount in euros, including cents, and press Enter.
2. ENTER USER NUMBER: Enter the user number and press Enter.
3. PLEASE INSERT CARD: The customer feeds the card in the chip reader or the
salesperson reads the magnetic stripe.
4. VISA Fx / BANK Fx: The customer selects the payment method.
5. ENTER PIN: The customer enters a PIN code and presses Enter.
If the customer accepts the transaction with a PIN code, no signature is needed.
The payment terminal prints two receipts. One receipt is for the merchant, the other is
for the customer.
The payment terminal prompts you to check the customer’s identity, if the rules of the
card product so require.
6. Press Enter, check the customer’s identity, write the last four digits of the custom-
er’s personal identity number on the receipt and indicate his/her identity card type.
7. REMOVE CARD: Remove the card from the reader. Make sure the card is in the
reader slot during the entire transaction, or the operation will be aborted.
REPORTS:
Reports are printed in the same way as in the basic version, except that a batch report
is printed separately for each user.
Note: No monthly report is available in this version.
7.1 MESSAGES ON THE DISPLAY
BLACKLIST MISSING No blacklist is found in the payment terminal. See
section 2.3.4 for instructions on how to download
the blacklist.
USE MAG CARD The payment terminal cannot read chip cards. Use
the magnetic stripe reader.
USE CHIP The card has an EMV chip. Use the chip card reader.
PIN LOCKED The PIN code of the card has been locked. To un-
lock the PIN, contact the card issuer or insert the
card in an ATM and enter the PIN code.
APPLICATION LOCKED The application on the card is locked. The card hold-
er must contact the card issuer.
JÄSENLIIKENUMERO PUUTTUU The card is not found in the selection of cards and
cannot thus be used for paying. Alternatively, no AID
and BIN tables can be found in the payment termi-
nal. Contact the bank from the payment terminal
(see instructions at 2.3.3).
VIRHE No AID and BIN tables are found in the payment ter-
minal. Contact the bank from the payment terminal
(see instructions at 2.3.3).
SERVICE NOT ALLOWED FOR
THIS CARD PRODUCT The card is not found in the selection of cards and
cannot thus be used for paying.
DOWNLOAD NEEDED The application can no longer be found on the pay-
ment terminal. Contact Sonera Customer Service.
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