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Limited Warranty
VIEWSONIC Network Media Player
What the warranty covers:
ViewSonic warrants its products to be free from defects in material and
workmanship, under normal use, during the warranty period. If a product
proves to be defecve in material or workmanship during the warranty period,
ViewSonic will, at its sole opon, repair or replace the product with a like product.
Replacement product or parts may include remanufactured or refurbished parts or
components.
How long the warranty is eecve:
ViewSonic Network Media Player are warranted for 1 year for labor from the date
of the rst customer purchase.
Who the warranty protects:
This warranty is valid only for the rst consumer purchaser.
What the warranty does not cover:
1. Any product on which the serial number has been defaced, modied, or
removed.
2. Damage, deterioraon, or malfuncon resulng from:
a. Accident, misuse, neglect, re, water, lightning, or other acts of nature,
unauthorized product modicaon, or failure to follow instrucons supplied
with the product.
b. Repair or aempted repair by anyone not authorized by ViewSonic.
c. Causes external to the product, such as electric power uctuaons or failure.
d. Use of supplies or parts not meeng ViewSonic’s specicaons.
e. Normal wear and tear.
f. Any other cause which does not relate to a product defect.
3. Any product exhibing a condion commonly known as “image burn-in”
which results when a stac image is displayed on the product for an extended
period of me.
How to get service:
1. For informaon about receiving service under warranty, contact ViewSonic
Customer Support (please refer to Customer Support page). You will need to
provide your product’s serial number.
2. To obtain warranted service, you will be required to provide (a) the original
dated sales slip, (b) your name, (c) your address, (d) a descripon of the
problem, and (e) the serial number of the product.
3. Take or ship the product freight prepaid in the original container to an
authorized ViewSonic service center or ViewSonic.