Why is the “Ambient Light Sensor” function not working on my ViewSonic Monitor?
- KKayla KellySep 6, 2025
If the “Ambient Light Sensor” function is not working on your ViewSonic monitor, ensure the Ambient Light Sensor is not OFF.
Why is the “Ambient Light Sensor” function not working on my ViewSonic Monitor?
If the “Ambient Light Sensor” function is not working on your ViewSonic monitor, ensure the Ambient Light Sensor is not OFF.
How to unlock OSD on ViewSonic VP2785-4K Monitor?
If the OSD controls on your ViewSonic monitor are inaccessible, check whether the OSD Menu is locked. If it is, touch and hold the 2 and 3 keys for 10 seconds. Alternatively, turn off the monitor, unplug the power cord, plug it back in, and then turn the monitor back on.
How to center the screen on my ViewSonic VP2785-4K?
If the screen isn’t centered correctly on your ViewSonic monitor, adjust the horizontal and vertical controls via the OSD Menu. Check the Aspect Ratio. You can also reset the monitor to factory settings.
Why is there no audio output from my ViewSonic VP2785-4K?
If there is no audio output from your ViewSonic monitor, and you are using headphones, ensure the mini stereo jack is connected. Ensure the volume is not muted, nor set to 0. Check the Audio Input setting.
DVI port | No |
---|---|
USB hub version | 3.2 Gen 1 (3.1 Gen 1) |
Built-in USB hub | Yes |
DisplayPort version | 1.2a |
Headphone connectivity | 3.5 mm |
USB upstream port type | USB Type-B, USB Type-C |
USB Type-A downstream ports quantity | 3 |
USB Type-C downstream ports quantity | 1 |
Panel type | AH-IPS |
Color depth | 10 bit |
Pixel pitch | 0.1554 x 0.1554 mm |
Screen shape | Flat |
Backlight type | W-LED |
Display diagonal | 27 \ |
Anti-glare screen | Always gives an optimal view, even in direct sunlight. |
Adobe RGB coverage | 99 % |
Display technology | LED |
Native aspect ratio | 16:9 |
Vertical scan range | 24 - 120 Hz |
Maximum refresh rate | 60 Hz |
Horizontal scan range | 15 - 130 kHz |
NTSC coverage (typical) | 97.08 % |
Viewable size, vertical | 336 mm |
sRGB coverage (typical) | 100 % |
Contrast ratio (dynamic) | 20000000:1 |
Display number of colors | 1.073 billion colors |
Display diagonal (metric) | 68.85 cm |
Viewable size, horizontal | 597 mm |
Display brightness (typical) | 350 cd/m² |
Certification | UL, cUL, FCC-B, Mexico CoC, CB , CE, WEEE, RoHS, ErP, REACH |
Product color | Black |
Country of origin | China |
Market positioning | Business |
Pivot angle | 0 - 180 ° |
Tilt angle range | -5 - 21 ° |
Cable lock slot type | Kensington |
Number of OSD languages | 14 |
Panel mounting interface | 100 x 100 mm |
AC input voltage | 100 - 240 V |
AC input frequency | 50 - 60 Hz |
Power consumption (standby) | 0.3 W |
Power consumption (typical) | 67 W |
Power consumption (PowerSave) | 45 W |
Operating temperature (T-T) | 0 - 40 °C |
Operating relative humidity (H-H) | 20 - 90 % |
Cables included | AC, Mini DisplayPort, USB |
Package type | Box |
Package depth | 268 mm |
Package width | 720 mm |
Package height | 460 mm |
Package weight | 10100 g |
Harmonized System (HS) code | 85285210 |
Depth (with stand) | 215 mm |
---|---|
Width (with stand) | 612 mm |
Height (with stand) | 546 mm |
Weight (with stand) | 6400 g |
Depth (without stand) | 57 mm |
Height (without stand) | 363 mm |
Weight (without stand) | 3920 g |
Lists all items included in the monitor package for setup and use.
Provides a visual and textual explanation of the monitor's front and rear components.
Step-by-step guide on how to attach the monitor stand securely to the display.
Instructions on how to safely connect the monitor to a power source.
Details on how to connect various input sources like HDMI, DisplayPort, etc.
Instructions for adjusting the monitor's vertical position to the desired height.
Details how to tilt the monitor forward or backward for optimal viewing angles.
Guide on rotating the monitor from landscape to portrait mode.
Accessing the quick menu via control panel keys for common settings.
Basic steps to navigate and adjust settings using the OSD menu.
Explains HDR10 technology and how to enable it for enhanced video content.
Functionality to control multiple computers with one keyboard/mouse via the monitor.
Allows display of up to four split windows from different inputs.
Instructions for updating the monitor's firmware for optimal performance.
Solutions for when the monitor does not turn on.
Troubleshooting steps for a blank or black screen when the monitor is on.
Solutions for incorrect colors, brightness, blurriness, or intermittent display.
Steps to resolve issues with non-responsive monitor controls or OSD menu.
Important safety measures to follow before cleaning or maintaining the monitor.
Instructions on how to safely clean the monitor screen to remove dust and particles.
Guidance on how to clean the monitor's exterior casing.
Addresses regulatory requirements and statements related to product compliance.
Details the device's compliance with FCC rules for digital devices.
Statement regarding compliance with Industry Canada regulations.
Information on the device's compliance with EU EMC and Low Voltage Directives.
Details the scope of ViewSonic's warranty for product defects.
Specifies the duration of the warranty period for parts and labor.
Lists conditions and damages not covered by the product warranty.
Details the scope of ViewSonic's warranty for product defects in Mexico.
Specifies the duration of the warranty period for parts and labor in Mexico.
Lists conditions and damages not covered by the product warranty in Mexico.