VIKING TECHNICAL SUPPORT 1.800.908.0884
41
TROUBLESHOOTING
Solutions
Begin the troubleshooting process by referring to the error messages on the LCD
Display and/or the Status LEDs on the control board. Use pages 36-40 to identify
the Troubleshooting Reference # (TS Ref#) then reference the table below.
TS Ref# CHECK Page Ref#
1 Not applicable to this model.
2 Not applicable to this model.
3 Not applicable to this model.
4 Not applicable to this model.
5 Check that the Power Harness is connected to the control board.
pg 4, 20
6
Set the limit position.
pg 21-22
7 Check the Motor Fuse on the control board. pg 4
8 Check that the “Manual Release” switch is turned to the “Engage” position. pg 3, 11
9
Check the Status LEDs and LCD Display to determine if the control board is
receiving an input from any external devices or if the “ODS” has been triggered.
pg 24, 26,
36-38
10
Remove the external devices from the control board to determine if the control
board is responding to an input or problem with the external device or wiring.
pg 29-32,
36-37
11
Check the gate, track and chain for any debris or cause for resistance. Check
the “ODS” setting on the control board.
pg 8, 12,
26
12
Check that the gate can be moved manually with low resistance throughout its
full length of travel.
pg 8, 17
13
Check the limit position.
pg 21-22
14
Check the cable for the Electronic Positioning Sensor for damage. Clean the
connection pins.
pg 4
15
Not applicable to this model.
16
Check the LCD Display for Error Messages.
pg 40
17
Check that the cable from the Electronic Positioning Sensor is connected to the
“EPS2” port on the Control Board.
pg 3-4
18 Not applicable to this model.
19
Manually adjust any setting on the Control Board to clear all wireless override
settings.
20 Not applicable to this model.
21 Not applicable to this model.
22
Check the required entrapment protection sensors.
pg 10-11,
23, 28-29
?
Call Viking Technical Support for further assistance.
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