© 2009 Viking Preferred Service
49
Service Diagnostics and Procedures
Problem Probable Cause Correction
No convection bake, oven
lights operate
Open bake element
Open broil element
Open convection fan motor
Open or out of calibration
selector
Open or out of calibration
thermostat
Open relay
Confirm resistance
Confirm resistance
Confirm resistance
Replace selector
Replace thermostat
Replace control board
No self-clean, bake and
broil operate normally,
oven lights operate,
door won’t lock, no
clean indicator light
Open door latch motor
Out of calibration selector
Out of calibration thermostat
Open relay
Confirm resistance
Replace selector
Replace thermostat
Replace control board
No self-clean, bake and
broil operate normally,
oven lights operate, door
will lock, no clean
indicator light
Open door latch switch
Open control board
Defective oven wiring (shorted,
open, or burned)
Replace door latch assembly
Replace control board
Repair or replace defective
Wiring
Oven in self-clean mode,
oven heats, no door lock
indicator light (oven not
reaching elevated clean
temperatures)
Open door latch switch
Oven sensor out of calibration
Control board
Defective oven wiring (shorted,
open, or burned)
Replace door latch assembly
Replace selector
Replace control board
Repair or replace defective wiring
Oven door won’t unlock
(oven below elevated
clean temperatures)
Open door latch motor
Oven sensor out of calibration
Control board
Open relay
Defective oven wiring (shorted,
open, or burned)
Replace door latch motor
Ohm oven sensor
Replace control board
Repair or replace defective wiring
Oven lights inoperable
(bulbs ok)
Control board
Open relay
Defective oven wiring (shorted,
open, or burned)
Replace control board
Replace control board
Repair or replace defective wiring
Oven light will not work Light bulb is burned out
Supply voltage
Check bulb and replace if defective
Verify source voltage
Blower motor inoperable Open blower motor
Oven Sensor
Open relay
Check blower resistance
Ohm oven sensor
Replace control board
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