© 2009 Viking Preferred Service
48
Troubleshooting Guide
Below and on the following page are some general guides should a problem be detected. Please refer to the
test procedures in this manual to determine the defective component.
Problem Probable Cause Correction
Nothing operates Wiring
Breaker
Repair or replace wiring as needed
Reset breaker
One coil will not energize
(indicator light blinking)
Non magnetic pan
Cooking zone too hot
Coil circuit open
Generator board
Use magnetic cookware
Allow unit to cool down
Check coil circuit
Check power and filter board
One coil will not energize
(indicator light not
blinking)
Switch
Cable
Interface board
Generator
Indicator
Power connection
Verify switch is working
Verify cable is connected and not open
Check interface board
Check power and filter board
Check indicator
Check terminal block
Neither coil will energize Power connection
Circuit breaker
Internal power
Check terminal block
Verify breaker and reset if needed
Verify power and not shorted or open
Coil stays on when switch
in off position
Defective switch Check switch and replace if necessary
Coil on indicator not
working
Indicator
Cable
Check indicator
Check connection and possible short open condition
No bake, broil, no oven
lights, no power to
control board
(P1 red to black)
House breaker or fuse open
Defective oven wiring (shorted,
open, or burned)
Reset breaker or replace fuse
Repair or replace defective wiring
No bake, no broil, no
oven lights.
240VAC at control board
(P1 red to black)
Open control board
Defective oven wiring (shorted,
open, or burned)
Replace control board (check operation of blower
motor)
Repair or replace defective wiring
No bake, oven lights
operate
Open bake element
Open or out of calibration
selector
Open or out of calibration
thermostat
Open relay
Confirm resistance
Replace selector
Replace thermostat
Replace control board
No broil, oven lights
operate
Open broil element
Open or out of calibration
selector
Open or out of calibration
thermostat
Open relay
Confirm resistance
Replace selector
Replace thermostat
Replace control board
Service Diagnostics and Procedures
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